For many users, how things translate over to QuickBooks was a frustrating mystery. Because Fishbowl staff are not trained in QuickBooks, they’re not very helpful in figuring out how the integration works. Another frustration cited is the integration with QuickBooks. Several users have noted that although Fishbowl has a 30-day money-back guarantee, it’s next to impossible to really get it up and running and try it out in that short amount of time, which means you’re stuck if you wind up not liking it. Generally speaking, however, once you do reach them, they can usually solve your problem. Many users have also noted that it can be very slow getting a response from Fishbowl support. If customization is needed to meet those business requirements, you’ll pay extra for it, and it may very well become expensive. It seems that the most frequently cited drawback to Fishbowl is that if your company is well-established, there are probably many policies and systems you have in place that may or may not be possible in Fishbowl. But that’s as far as the praise goes among customers, which is worth noting.
Users who are largely satisfied with the Fishbowl solution ( and they are relatively few in recent years) note that once the system is setup and running, it’s fairly simple, intuitive, and easy to use. Its training and support efforts include in-house specialists, training videos, and online tutorials. Over the past 10 years Fishbowl has been honored with Intuit’s Gold Partner designation. Nearly every industry has examples of companies using Fishbowl, typically with annual revenue of $100 million or less. Its array of features includes asset management, barcoding, raw materials management, customized reporting, and cycle counting, as well as allowing for the automation of such processes as purchasing, ordering, and quoting. This inventory-centric solution can handle streamlining a company’s inventory control, shop floor control, manufacturing execution, and material requirements planning. Any small-to-midsize company looking for a supply chain management software solution that integrates with QuickBooks accounting software will want to take a look at Fishbowl Inventory.
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